TEAM LEADER – RECONCILIATION (1 POSITION)
Reporting to the Head of Reconciliations, the role is responsible for supervising and coordinating all bank reconciliation activities to confirm that reconciliations of all nostro and suspense accounts are performed in accordance with operating guidelines.
Duty Station: Head Office
KEY ACCOUNTABILITIES:
- Maintain a record of the Bank’s reconcilable accounts with the recommended frequency of reconciliation i.e. daily, weekly or monthly
- Perform the review of daily, weekly and monthly reconciliations, along with research and follow through of unreconciled items with personnel from the various departments
- Regularly check to confirm that the reconciliation performed meet the minimum bank standards.
- Partner with the different teams to resolve outstanding items
- Provide monthly summary of bank reconciliations for review by Management
- Review all exceptions identified and coordinate with concerned department/unit to verify that they are resolved on a timely basis
- Drive reconciliation process automation and system enhancements in collaboration with relevant business, technology and operations teams to improve efficiency, accuracy and control effectiveness.
- Perform a random review of matched items to confirm accuracy and integrity of the reconciliation
- Prepare reports for the Head of Reconciliation and support as stipulated.
- Train and develop the staff in the Unit.
- Support the head of reconciliation in the automation of reconciliations
- Coordinate with external service providers so that they provide data accurately and timely to support in reconciliations.
- Respond to customer queries in a timely and professional manner
- Monitor compliance with the utility companies SLA’s for query resolution
- Proactive identification of issues or concerns related to potential gaps in existing processes, procedures, policies
- Follow up and close findings raised by auditors
- Analytically identify old and irrecoverable amounts on bank reconciliation and advise how best to resolve them.
- Contribute to process improvement strategies to address identified inefficiencies so that required processes are established to meet changing needs
KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED:
- 7 years’ working experience in a financial institution with a minimum of 5 years’ relevant experience in reconciliation, finance, accounting, operations or a control/process environment, preferably within a financial institution.
- At least 2 years’ experience in a supervisory or team leadership role, preferably in banking operations.
- Strong knowledge and practical experience in Nostro, suspense, inter-branch and general ledger reconciliations.
- Strong analytical, investigative and problem-solving skills, particularly in identifying and resolving aged and outstanding reconciliation items.
- Proven leadership, people management, coaching and staff development skills.
- Sound knowledge of internal controls, operational risk management, audit requirements and banking regulatory compliance.
- Strong proficiency in Microsoft Excel, core banking systems and automated reconciliation systems.
- Excellent stakeholder management, communication, management reporting and process improvement skills.
INVITATION
If you believe you meet the requirements as noted above, please use the link below to apply.
careers.dfcugroup.com
Once there, click on “Career Opportunities” to get started. (We recommend using Google Chrome for the best experience.)
Deadline: Thursday 19th November 2026
Only short-listed candidates will be contacted.
Please note that all recruitment terms and conditions as stated in the HR Policies and Procedures Manual shall apply.
